Privacy policy

Users of this website are hereby informed that the owner of https://martaceramica.com/en/ is Marta Gonzalez, with ID number 50313193A and registered office at San Anastasio 2, local. Madrid (28005), Spain.

General data

  • Marta Gonzalez
  • Business name: Marta Cerámica
  • ID: 50313193A
  • Registered address: San Anastasio 2, local. Madrid (28005)
  • Contact: info@martaceramica.com

This Privacy Policy applies solely to personal data collected through https://martaceramica.com/en/, hereinafter referred to as the Website. It does not apply to data collected by third parties on other websites, even if they are linked from this Website.

We affirm our commitment to maintaining and ensuring secure commercial relationships with users by protecting their personal data and safeguarding their right to privacy.

Use of contact forms – what data do we collect?

If you use any of our contact forms to ask a question or simply send us a message, we will require the following data:

  • Full name
  • Contact phone number for WhatsApp communication or email address (based on the user’s choice)

If we need to contact you, it will be via WhatsApp or email, depending on the information provided. No marketing messages will be sent. Your phone number will only be used to reply to your message.

Purchasing products or booking services – what data do we collect?

To purchase our ceramic pieces or book any of our services, we need the following identifying information:

  • Full name. For booking ceramic experiences or private classes, we will also request recipient information.
  • Email address. Used to send confirmation and order receipt.
  • Phone number for WhatsApp contact. Order-related matters (e.g., scheduling of ceramic classes) will be managed via WhatsApp.
  • For info-product purchases, we may request your WhatsApp number to send a short feedback survey after delivery. Providing this is optional.
  • Payment card details. Payment information is managed by Stripe, our payment provider. Marta Cerámica does not have access to this data.

Additionally, certain technical data such as your IP address may be automatically stored when you visit the Website.

Who do we share your personal data with?

We do not share personal data with third parties, unless necessary for service provision. In such cases, data may be shared with service providers who have signed the appropriate data processing agreements in compliance with current privacy laws.

Purpose of the data collected

As required by law, users are informed that data collected via contact forms is exclusively used to respond to their requests. Subscription data is used solely for sending newsletters, training content, updates, and promotions. Fields marked as mandatory must be filled in to complete the intended action.

Users have the right to request a copy of their personal data from their registered email address. Only the user has access to their data.

Acceptance of this privacy policy, by checking the required box, will be considered as clear and unambiguous consent for the processing of personal data as described, including international data transfers, solely due to the physical location of our service providers.

Therefore, our legal basis for processing is the user’s consent.

Minors

According to Article 8.1 of the GDPR, users over 16 may register on https://martaceramica.com/en/ without prior consent from parents or guardians.

Warning: If you are under 16 and do not have parental consent, you cannot register, and your request will be denied if we become aware of your age.

Categories of data

The data collected by Marta Cerámica is not classified as sensitive or protected under Article 9.1 of the GDPR. We only process basic identification data (name, surname, addresses, and phone numbers).

Customer data (name, phone, address, email, etc.) will be stored for the legally required period and for the normal operation of Marta Cerámica unless the user requests its deletion.

Security measures

Marta Cerámica implements the necessary technical and organizational security measures to safeguard user data from unauthorized access, alteration, loss, or misuse. These measures are compliant with the GDPR and adapted to the current state of technology.

Specific measures include:

  • SSL certificate on https://martaceramica.com/en/
  • Password encryption using standard cryptographic algorithms
  • Server protection via firewalls, process isolation, and other standard measures

We continuously monitor, control, and evaluate our processes to ensure respect for data privacy.

User rights

Individuals who have provided data to Marta Cerámica may contact us to exercise their rights of access, rectification, deletion, restriction, and objection.

Requests must be made via the user’s registered email or in writing. Any data stored due to legal, tax, or contractual obligations will be blocked and retained only for those purposes.

Requests should be sent to:

Marta Cerámica
San Anastasio 2, Local
28005, Madrid, Spain
Reference: “Data Protection”

Changes to the privacy policy

Marta Cerámica reserves the right to modify this Privacy Policy due to legislative or regulatory changes. Any updates will be published at least ten days before coming into effect.

Third-party services on this website

To ensure proper functionality, this website uses services from third-party providers under their own privacy terms:

Don’t want to receive information or wish to withdraw consent?

Under the GDPR, you have the right to object or be forgotten. To do so, contact us via your registered email or in writing.

You can unsubscribe from our newsletters using the link at the bottom of any email.

Please note that our systems may take up to 48 hours to process your request.

Data collection systems and their purpose

  • Contact form: Name, phone, and email address are requested to respond to inquiries. You can unsubscribe from newsletters at any time.
  • Newsletter subscription: Your email address is required to send you updates. You can unsubscribe at any time.
  • Cookies: When users register or browse the Website, cookies are stored. Users can consult the Cookie Policy at any time to learn more and deactivate them.

Tracking systems: Google Analytics and Facebook Ads are used for analytics purposes.

Social media plugins

Our Website includes links to social networks. If you are a member and click on these links, your social network provider may link your profile data to your visit.

We recommend reviewing the privacy policies and settings of each network:

Acceptance, consent, and revocability

The user declares having been informed of the terms regarding personal data protection, accepting and consenting to its processing by Marta Cerámica as outlined in this policy.

As previously mentioned, you may withdraw your consent at any time. However, this will not affect any prior actions already taken.